Who can receive a greeting?

Anyone with a computer and internet connection.

Our greetings use the Flash Player. Most people already have this, but it can be downloaded easily, quickly and free of charge from http://www.adobe.com/products/flashplayer/


How long does a card remain on the site?

Our greetings are valid for a minimum of 6 weeks from the date of delivery, though they are generally available for up to a year, and we are happy to send you the audiofile to keep forever - if you'd like it, just email us at service@happybirthdaytoyou.com with the address of the greeting.


I can't hear the song!

Our greetings use the Flash Player. Most people already have this, but it can be downloaded easily, quickly and free of charge from http://www.adobe.com/products/flashplayer/


I can't see the picture!

Our greetings use the Flash Player. Most people already have this, but it can be downloaded easily, quickly and free of charge from http://www.adobe.com/products/flashplayer/


Do you have an aftersales service?

Our customer service is very important to us - we believe in offering technology with a personal, human touch and in supporting our customers and answering any questions they may have promptly and clearly.
Both customers and recipients are provided with our customer service email address - service@happybirthdaytoyou.com


There are pauses in the song...

It sounds as though you are experiencing "buffering". Buffering is a common internet facility - all streaming media is buffered if the recipient's internet connection is not as fast as the media that they are accessing. It is indeed the function of streaming media and is used mainly for the benefit of those on slower connections as it allows them to access media without having to spend several minutes downloading the entire file before listening to/viewing it.
If you are experiencing a slower connection, you may wish to discuss this with your ISP.
Please email us at service@happybirthdaytoyou.com and we'll be happy to send you the audiofile of your song so that you can hear it direct from your own harddrive.


Who are you?

We are a reputable family-owned and run company and have been in business online for 15 years,during which time we have been recommended as a top site by Microsoft, AOL, Google, hundreds of independent sites and reviews, magazines, and national television and radio shows in many countries. We receive spontaneous and genuine testimonials from our customers on a daily basis.

Any questions? Just give us a call or e-mail us at service@happybirthdaytoyou.com

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The Studio, Fonmon Farmhouse, Fonmon, Vale of Glamorgan, Wales, CF62 3BJ, UK Tel: +44 1446 713881